Terms of service
Terms & Conditions of Service
1. Welcome
Welcome to Piergiorgio Cerroni.
These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, we kindly ask that you refrain from using our website or services.
2. About Piergiorgio Cerroni
Throughout these Terms:
- "Piergiorgio Cerroni," "we," "our," and "us" refer to the Piergiorgio Cerroni brand and its services.
- "You" or "Customer" refers to any person accessing our website or purchasing our products.
- "Products" refers to all jewelry and related items offered through our website.
3. Orders
All orders are subject to product availability and acceptance.
Once an order has been placed, you will receive an order confirmation by email. This confirmation does not constitute final acceptance of the order, which occurs once your order has been processed and prepared for shipment.
We reserve the right to refuse, limit, or cancel any order when necessary, including in cases of suspected fraud, pricing errors, inventory inaccuracies, or violations of these Terms.
4. Prices & Payments
All prices displayed on our website are shown in the applicable currency and include taxes where required by law.
Payment is required in full at the time of purchase through our secure payment providers.
Should pricing or product information contain an obvious error due to technical or administrative issues, we reserve the right to cancel or amend the affected order after notifying the customer.
5. Shipping & Delivery
Shipping times and delivery estimates are outlined in our Shipping Policy.
Although we make every effort to deliver orders within the estimated timeframe, delays caused by couriers, customs authorities, weather conditions, or other circumstances beyond our control may occur.
Customers are responsible for providing accurate shipping information at checkout.
6. Returns & Refunds
Returns and refunds are governed by our Return, Refund & Warranty Policy.
By placing an order, you acknowledge that you have read and accepted the conditions described in that policy.
7. Warranty
Our warranty coverage, repair services, and product guarantees are described in our Return, Refund & Warranty Policy.
Warranty claims are subject to the conditions outlined in that policy.
8. Product Information
We strive to present every Piergiorgio Cerroni creation as accurately as possible.
However, slight variations in color, finish, size, or appearance may occur due to screen settings, lighting conditions, handcrafted details, or the natural characteristics of precious materials and gemstones.
These variations do not constitute product defects.
9. Intellectual Property
All content available on this website—including text, photographs, graphics, videos, logos, designs, product descriptions, trademarks, and other materials—is the exclusive property of Piergiorgio Cerroni or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
10. Acceptable Use
By using our website, you agree not to:
- Violate any applicable law or regulation.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Submit false or misleading information.
- Engage in fraudulent or abusive activities.
We reserve the right to restrict or terminate access where misuse is identified.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Piergiorgio Cerroni shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our maximum liability shall never exceed the amount paid for the relevant order.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
13. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our services, legal obligations, or business practices.
The latest version will always be available on our website.
Continued use of our website following any updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms & Conditions shall be governed by the laws applicable in the jurisdiction in which Piergiorgio Cerroni operates.
Any dispute arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts, unless otherwise required by applicable consumer protection legislation.
15. Contact
If you have any questions regarding these Terms & Conditions, our Customer Care team will be pleased to assist you.