Informativa sulla privacy

Privacy Policy - Piergiorgio Cerroni

1. Introduction
Your privacy is our priority. We are committed to protecting your personal data and handling it with transparency, security, and full compliance with applicable regulations, including the General Data Protection Regulation (GDPR) and other relevant privacy laws. This policy outlines what information we collect, how we use it, and your rights regarding your data.

2. Data Collected
We collect different types of personal data necessary to enhance your experience and provide our services. The data we may acquire includes:

  • Identifying information: Name, surname, email address, shipping and billing addresses;

  • Payment data: Processed securely by payment service providers (we do not store credit card details);

  • Browsing data: Information automatically collected through cookies, IP addresses, login data, and tracking technology to improve your experience on our site;

  • Communication data: Emails, support messages, or interactions with our customer service team;

  • Preferences and purchase history: Details about purchases made to personalize offers and improve our services.

3. Purpose of Data Processing
We use your personal data for the following purposes:

  • Order and service management: Processing purchases, shipping, and providing after-sales support;

  • Service communications: Sending notifications about orders, confirmations, updates, and customer support;

  • Marketing and promotions: Sending personalized offers, newsletters, and promotions, only if you have given your consent;

  • User experience enhancement: Analyzing browsing behavior to optimize our site and offerings;

  • Security and fraud prevention: Protecting against fraudulent activities and ensuring the security of our system.

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

  • Contract execution: When your data is necessary to complete a purchase or provide a requested service;

  • Consent: For marketing communications or the use of non-essential cookies;

  • Legal obligations: When processing is required by applicable law;

  • Legitimate interest: To improve our services, prevent fraud, and ensure transaction security.

5. Data Sharing
We do not sell your personal data to third parties. However, we may share it with:

  • Logistics providers, for shipment management;

  • Payment platforms, to securely process transactions;

  • Analytics and marketing services, to enhance our offerings and provide personalized content;

  • Competent authorities, if required by law or necessary to protect our rights and interests.

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. Retention periods vary based on the nature of the data:

  • Order-related data: Stored for order fulfillment and to comply with tax and accounting obligations;

  • Marketing data: Stored until consent is withdrawn;

  • Browsing data: Stored according to cookie settings and tracking technology policies.

7. Your Rights
As a data subject, you have the right to:

  • Access your personal data and receive information on how it is used;

  • Correct any errors or inaccuracies in your data;

  • Erase your data when it is no longer necessary for the stated purposes;

  • Restrict processing of your data in certain circumstances;

  • Object to the use of your data for marketing purposes;

  • Request data portability to transfer your data to another service provider.

You can exercise these rights by contacting us at piergiorgiocerroniofficial@gmail.com.

8. Cookies and Tracking Technologies
We use cookies and similar tools to enhance user experience, personalize content, and analyze site traffic. You can manage cookie preferences directly through your browser or via our website settings.

9. Data Protection and Security
We implement advanced security measures to protect your data from unauthorized access, loss, disclosure, or alteration, including:

  • Transaction encryption to secure sensitive data;

  • Restricted data access for authorized personnel only;

  • Continuous monitoring to prevent security breaches.

10. International Data Transfers
In some cases, your data may be transferred outside the European Union. When this occurs, we ensure appropriate safeguards are in place in compliance with data protection regulations.

11. Policy Updates
We reserve the right to modify this policy to comply with new regulations or improve transparency regarding our processes. Any updates will be published on our website, and if necessary, we will inform you via email.

Thank you for trusting Piergiorgio Cerroni. Your privacy is important to us!

For any questions or requests, you can contact us via email at piergiorgiocerroniofficial@gmail.com.