Privacy policy
Your Privacy Matters
At Piergiorgio Cerroni, trust is one of the foundations of every relationship we build with our clients.
Protecting your personal information is as important to us as creating jewelry that lasts a lifetime. We are committed to processing your personal data responsibly, transparently, and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data.
Information We Collect
To provide you with the best possible experience, we may collect the following information:
- Personal information, including your name, email address, billing address, shipping address, and telephone number.
- Order information, including products purchased, order history, and transaction details.
- Payment information, securely processed by our payment providers. Piergiorgio Cerroni does not store your complete payment card information.
- Website usage information, including IP address, browser type, device information, cookies, and browsing activity.
- Customer support communications and any information voluntarily provided when contacting us.
How We Use Your Information
Your personal information is used to:
- Process and deliver your orders.
- Provide customer support and after-sales assistance.
- Communicate important updates regarding your purchases.
- Improve our website, products, and services.
- Personalize your shopping experience.
- Prevent fraudulent activity and protect our business.
- Send marketing communications only where you have provided your consent.
Legal Basis for Processing
Depending on the circumstances, we process your information based on:
- The performance of a contract.
- Your consent.
- Compliance with legal obligations.
- Our legitimate interests in operating and improving our business.
Sharing Your Information
We never sell your personal information.
Your information may be shared only when necessary with trusted third parties, including:
- Shipping and logistics providers.
- Secure payment processors.
- Website hosting and analytics providers.
- Marketing platforms (where consent has been provided).
- Public authorities when required by law.
Each partner processes information only for the purposes necessary to provide their services.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal, accounting, and regulatory obligations.
When your information is no longer required, it will be securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal data.
- Restrict or object to certain processing activities.
- Withdraw consent for marketing communications at any time.
- Request a copy of your personal data.
- Request data portability where applicable.
To exercise your rights, please contact us at:
piergiorgiocerroniofficial@gmail.com
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website performance, personalize content, and enhance your browsing experience.
You may manage your cookie preferences at any time through your browser settings or our website's cookie preferences.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although no online system can guarantee absolute security, we continuously work to maintain high standards of data protection.
International Data Transfers
Where necessary, your personal information may be transferred to countries outside your jurisdiction.
Whenever this occurs, appropriate safeguards are implemented in accordance with applicable data protection laws.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or applicable legal requirements.
The most recent version will always be available on our website.
Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us: